Due to the current high volatility in energy products, as well as the recent decision by certain exchanges to support negative pricing for a number of energy contracts, Euro Pacific Securities, Inc. has made the following policy changes to its expiration / near-expiration risk policies, effectively immediately.

Two Day Closeout Policy

Cash-settled contracts will be subject to the same liquidation schedules as the physical delivery contracts against which they are indexed.

By example, this will mean that both physical delivery contracts such as CL@NYMEX (physically settled) and WTI@IPE (cash settled) will both be subject to mandatory closeout commencing the beginning of the regular trading session 2 days ahead of their respective expirations.

Note: The commencement of expiration risk and position reduction policies varies slightly based on the contractual details of the specific underlying commodity product , but is always referential to the earlier of:

• Last trading date
• Expiration date
• First notice date

Five Day Risk Reduction Policy

Starting 5 business days ahead of expiration, only risk-reducing orders in expiring month contracts will be accepted.

Orders that open or increase positions, as well as increase the expiration month risk will not be accepted. Position closing orders and margin reducing will always be accepted.

Applicable Products

Symbol	Security Description	Settlement Method
CL	Light Sweet Crude Oil Futures	Physical Delivery
WTI	ICE West Texas Intermediate (WTI) Light Sweet Crude Oil Futures	Cash
QM	E-mini Crude Oil Futures	Cash
BZ	Brent Crude Oil Last Day Financial Futures	Cash
BB	Brent Crude Oil Futures	Cash
HO	NY Harbor ULSD (HO) Futures	Physical Delivery
RB	RBOB Gasoline Futures	Physical Delivery
HOIL	ICE Heating Oil Futures	Cash
RBOB	ICE RBOB Gasoline Futures	Cash
QU	E-mini RBOB Gasoline Futures	Cash
COIL	ICE Brent Crude Futures	Cash
GOIL	ICE Gasoil Futures	Physical Delivery
QH	E-mini MY Harbor ULSD Futures	Cash

This list is subject to change.

Monitor your margin requirements in real-time. The margin monitor tool helps you view the margin impact of orders and positions, as well as set up margin alerts to track your margin usage. The location of the margin monitor tool depends on which platform you are accessing it from.

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1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Please follow this procedure to change your existing Euro Pacific Trader password.

Step 1: Login to your Client Portal

Login to your Client Portal and go to your Settings > User Settings page in your Menu.

Step 2: Do you see your email address in the Communication section?

Yes, I see my email address

If you see your own email address, please proceed to Step 3.

No, I see [email protected]

Before you proceed to the next step, please schedule a call with our Client Services team, as we will need to be on the phone with you to provide you a Security Token.

Step 3: Create your new password

Click the cog icon to the right of Password to go to the main password page, where you will be required to enter your existing password and new password of your choice.

Step 4: Enter Security Token

To accept your new password request, your Client Portal will send a Security Token to the email address listed in Step 2. Hence why if the Security Token is sent to [email protected], you’ll need our Client Services team to provide you the token verbally.

The Euro Pacific Trader brokerage account and its technology provider Interactive Brokers1 offers four trading platforms , the primary platform being the Client Portal. Below are screenshots of the new version of the Client Portal:

Technical Limitations

The corporate (old) version of the Client Portal has several technical limitations:

• No Charts – Because the corporate Client Portal runs on Interactive Brokers’ older WebTrader technology, its trading module does not display charts and graphs at this time.
• No Portfolio News – Please utilize third party sources for market news and updates.
• No Corporate Events Calendar – Corporate events such as Dividends and Splits will be processed automatically, as usual, however calendar events are not available.
• No Watchlists – A Watchlist a a list of instruments that you are interested in tracking, along with their current prices. For now, please manage your watchlists indepedently.

Solution

Interactive Brokers has informed us that they will be upgrading corporate Euro Pacific Trader clients to the new Client Portal later in 2020.

While we wait, we propose that you trade on the TraderPro and/or the MobileTrader, two robust platforms available to all corporate clients.

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1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Follow the instructions below to transfer equities into your Euro Pacific Trader account, whose custodian and technology provider is Interactive Brokers1. Qualified equities include stocks, bonds, and ETFs.

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Transfer Procedure

1. Gather your compliance documentation

We will need:

• Share Transfer Agreement
• Brokerage statements listing all of your positions to be transferred, your name, and account number, going back as far as possible
• Statement of bank account that originally funded your current brokerage account (source of funds)

2. Gather your transfer details

We will need:

• Sending broker’s name (Company)
• Account name at sending broker
• Account number at sending broker
• Name of contact person or department that handles transfers
• Email address of broker or transfer department
• If your brokerage statement doesn’t state each position’s Name, Symbol, Quantity, and ISIN, please provide us a list of this data

3. Email us the above

After gathering all of the documents and information above, please email it to [email protected] for compliance pre-approval.

4. Wait for our pre-approval

Our Trading Support team will confirm whether the Euro Pacific Trader supports your proposed securities.

To expedite the pre-approval process, please cross-check your securities against our Contract & Securities Search Tool yourself, and let us know if your securities are found. You can also bookmark this page and use it to find securities in the future.

5. Transfer is initiated with your broker

We will forward the information to our brokerage custodian, who will initiate contact with your sending broker. Transfer times vary greatly, depending on how responsive your broker’s transfer department can communicate with ours. The average transfer takes 1-2 weeks, but may take longer.

6. Check the status of your transfer

Interactive Brokers may or may not notify us when the transfer is complete, so we recommend that you check your sending brokerage account periodically to confirm the securities have left.

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1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Why?

Our brokerage platform provider and custodian, Interactive Brokers, requires that two-factor authentication (2FA) is enabled.

MobileTrader is both our mobile trading platform, as well as your default 2FA security application. Install it on your iOS or Android mobile device now.

How does it work?

Approximately 1-2 weeks after your Euro Pacific Trader account has been activated, you will be required to enter a 2FA code upon login. The code will then be sent to your MobileTrader, which allows you to log into your trading platform.

If you have multiple Euro Pacific Trader accounts with distinct usernames, you can access all of those accounts from MobileTrader.

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Activation Instructions

1. Launch MobileTrader on your iOS or Android device.
2. Tap the Register Two-Factor button. If you do not see this button, please look for the “Services” button in the upper left corner.
3. Follow the instructions on your device. You will be asked to log into MobileTrader using your standard Euro Pacific Trader login details, as well as register your mobile phone number.
4. Enter your Euro Pacific Trader username and password and tap Continue.
5. Enter your mobile phone number, correspondent country, and tap Get Activation SMS. Please note your device must be able to receive SMS.
6. You will receive an SMS containing an Activation Token. Enter the token into the Activation Code field. Tap Activate.
7. Sign out of your Euro Pacific Trader platform.
8. Sign back in and you will see the notice “A message has been sent to your phone. Tap the link on your phone to complete secondary authentication.” Look for the push notification on your MobileTrader to authorize your login.

Not receiving it?

1. If you do not receive the push notification on your MobileTrader, on your existing Euro Pacific Trader login page, click the link that states “Click here if you did not receive the message.”
2. You will be provided a “Challenge Code” that you need to enter in your MobileTrader to manually authenticate you.
3. On your MobileTrader’s Services page, click the “Authenticate” button.
4. Enter the Challenge Code from your login screen.
5. Follow the instructions to generate “Response String”, which you will need to enter on your login screen.
6. Click Login.

Alternative 2FA Methods

SMS verification is the only alternative 2FA method at this time. MobileTrader authentication is viewed as the most secure and convenient way to authenticate you.

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1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Euro Pacific Trader’s dividend reinvestment program (DRIP) automatically reinvests your qualifying cash dividends into shares of the issuing company. Please note that shares are not purchased via an issuer-sponsored reinvestment plan, but rather in the open market.

Overview

• Only US and Canada-listed common and preferred stocks are eligible for Dividend Reinvestment.
• Once DRIP is enabled account-wide, only dividends from eligible stocks will be reinvested.
• We will charge our standard commission for the purchase.
• Currently, there is no option for you to enable fractional shares. Cash from dividends that is insufficient to purchase a whole share will have the portion of the cash dividend insufficient to purchase a whole share credited to the account in cash.
• If your account is in a margin deficit and can’t initiate new positions, dividends will not be reinvested, even if you have dividend reinvestment enabled.

Frequently Asked Questions

When does reinvestment occur?

On the (trading day) morning following the receipt of a dividend, we will use the dividend payment (or cash-in-lieu of dividend payment if you have a margin account and your shares are on loan at the time of the dividend payment) to purchase additional shares of that stock.

If you are a shareholder of record as of the close of the dividend record date and enrolled in the dividend reinvestment program prior to the dividend payment date, we will use the dividend payment to purchase additional shares of that stock on the morning of the trading day which follows confirmation of our receipt of the dividend.

If a customer’s credit-check fails on the day dividend was paid, the system continues to check for the next 30 days and may include it in the DRIP file when the credit-check passes. In this case the system may book a delayed DRIP trade (i.e. trade date after pay date). We will also look back 30 days from the date of enrollment and will reinvest any dividends paid to the account within that 30 day time period.

At what price does reinvestment take place?

As shares are purchased in the open market, generally at or near the opening of trading and subject to market conditions, the price cannot determined until the total number of shares for all program participants have been purchased using combined funds.

In the event that the purchase is executed in multiple smaller trades at varying prices, participants will receive the weighted-average price of such shares (i.e., each participant receives the same price). In the event we are unable to reinvest the combined proceeds, each participant will receive shares on a pro rata basis (based on the dividend amount to which each participating client is entitled).

Are the full proceeds of the cash dividend available for reinvestment?

No. Only the proceeds net of commissions and taxes (if the account is subject to withholding) is reinvested. Standard commissions are applied to each purchase.

Can account holders elect which securities are eligible for reinvestment?

No. Dividend reinvestment can be turned on or off for the account in its entirety and cannot be elected for a subset of securities held in the account.

Apply for DRIP

If you’d like to enable DRIP on your Euro Pacific Trader account, please email [email protected] and we will provide you with an Authorization Form.

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Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Why can’t I buy this security?

Retail clients residing in the European Economic Area (EEA) are restricted from buying certain securities on their Euro Pacific Trader accounts because they do not comply with one or more of the European Union legislative acts called MiFID II, MiFIR, and PRIIPs, described below.

As a result, it is the responsibility of firms like us and our brokerage custodian, Interactive Brokers1, to enforce these regulations when serving retail investors, and unfortunately certain securities will not be available to European Economic Area residents.

Most popularly, restricted securities include US-listed exchange-traded funds, or ETFs.

In general, the objective of these EU regulations is to help consumers properly evaluate investment products and services and make more informed investment decisions. They do this by requiring manufacturers and intermediaries of trading products (such as ETF issuers) to disclose specific information on the costs, risks, and performance of those products.

What are my options?

Although Interactive Brokers allows you to apply for MiFID Professional status and trade certain restriction US securities, we are currently not offering this option. You are welcome to open an account at Interactive Brokers directly and apply for MiFID Professional status, or simply look for alternative securities on your Euro Pacific Trader account.

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European Regulations

Markets in Financial Instruments Directive (MiFID II)

Created in 2014 and going into effect in 2018, MiFID II replaced the original 2004 MiFID legislation and is a much wider ranging. In addition, much of the trade reporting requirements were published in a separate document called, Markets in Financial Instruments and Amending Regulation (MiFIR) that has 55 articles of its own.

Markets in Financial Instruments Regulation (MiFIR)

The main focus of MiFIR is related to rules and reporting requirements of executions. Although MiFIR was technically passed as its own regulation, it is nearly always referred to in connection to MiFID II. This is due to much of MiFIR’s content being an updated version of reporting rules in the original 2004 MiFID legislation.

Packaged Retail & Insurance-based Investment Products (PRIIPs)

The PRIIPs regulation requires every products manufacturer and distributor to provide retail investors with a Key Information Document (KID). KIDs are standardised, three page documents that provide specific information such as the aggregated charges associated with a PRIIP as well a breakdown of costs, its perceived riskiness, and a variety of performance scenarios.

If no KID is available from the manufacturer, the PRIIP will be restricted from trading for EEA retail customers.

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1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Overview

Your Euro Pacific Trader “base currency” refers to the currency in which your account is denominated in, in terms of reports, statements, and accounting.

In other words, it’s the currency in which you view your entire account, which can be composed of international securities in different currencies. The Base Currency is also the currency used for determining margin requirements.

Please note that having a Base Currency does not mean you cannot hold other currencies. Please read our article Do I need sub-accounts in different currencies? to learn how Euro Pacific Trader’s single multi-currency account works.

Can I change my Base Currency?

Yes, if you would like to change your Base Currency, simply create a case stating your new base currency of choice for your Euro Pacific Trader account.

Base Currencies are available in AUD, CAD, CHF, EUR, GBP, HKD, JPY, NOK, NZD, PLN, SEK, SGD and USD.

Trading foreign securities

The most common cause of a negative cash balance is buying a security without sufficient cash in the local currency of that security.

Remember, Euro Pacific Trader does not allow you to “overdraw” your account in the traditional sense.

Instead, if you have Margin Trading enabled and you have available cash in other currencies, a margin loan will be created when you buy the foreign security, which is secured by your available currency.

In other words, your negative balance is being “collateralized” by other available cash or securities in your account.

This means you can buy securities in multiple markets and accrue negative balances (or “margin loans”) in those local currencies, and accrue negative interest as a result.

How do I cover my negative balance?

Please follow these transfer instructions to cover your negative balance.

And moving forward, you may disable this feature by turning off Margin Trading. To disable Margin Trading, please create a case inside your eBanking Support Center.

All Euro Pacific Trader accounts as of August 26, 2019 have Margin Trading enabled by default.