Euro Pacific Bank

Careers

Current Openings

Onboarding Specialist – Worldwide

As an Onboarding Specialist, you will join our global team, working to help new customers through the account opening process. As the first point of contact for new customers, Onboarding Account Associates provide the first-class introduction and guidance that distinguishes us in the marketplace. By bringing together a strong customer focused approach with an eye for detail and research, Onboarding Account Associates are a driving force in the growth of one of the Caribbean’s fastest growing and most stable financial institutions.

Responsibilities of this role include:

  • Prepare detailed customer profiles for the Compliance department through verbal interviews, documentation review and online research.
  • Assisting clients through the account opening process, including helping them with new account funding and walkthroughs.
  • Working with professional third party referring agents and intermediaries to onboard new customers.
  • Handling and dissemination of sensitive customer information .
  • Liaising with the Bank’s Compliance department to determine customer risk profiles and overall fit with the Bank’s Compliance and Risk Management Policies.
  • Identify sales opportunities through an understanding of the Bank’s financial products and assessment of the customer’s fit within those products.
  • Work in a team, collaborating with other Specialists and departments to achieve superior results for new customer

Requirements

  • English fluency required; additional languages are a must (German, French and Dutch are highly valued)
  • No US residents; work remotely anywhere else in the world
  • Experience in customer support and service, or in journalism is value.

Compensation

  • Full-time salary position starting at $42,000/year after training period
  • Paid vacation and holiday time
  • Annual pay raises based on performance
  • Additional opportunities for annual performance bonuses

Apply Now →

Onboarding Assistant

We are currently hiring full-time Onboarding Assitant to work within our Onboarding department. To apply you must be a resident of St. Vincent and the Grenadines or Anguilla. Experience in banking or financial operations is appreciated. Please submit your interest through the contact form at the bottom of the page.

Compensation

  • Full-time salary position starting at $800/month
  • Paid vacation and holiday time

Apply Now →

Client Services Associate – St. Vincent and the Grenadines

Job Summary

Picture yourself working in the fast pace international banking environment where you help clients facilitate their everyday banking needs. You will appreciate an exciting client services career that provides excellent opportunity for career growth based on your performance. You will have the opportunity every day to provide a memorable client experience where you actually make a difference in our clients’ lives. You will be the first point of contact for our client and as such you will take ownership of their experience showing them that we value their business.

Responsibilities

  • Shape an outstanding client experience by actively interacting with our clients to confirm understanding and meet there immediate banking needs.
  • Work actively with your teammates and other EPB departments to ensure that client issues are resolved effectively and efficiently.
  • Work efficiently and precisely in our multi-tasking environment which requires high attention to detail and fast client related inquiry resolution.
  • Make certain bank security and client privacy measures and procedures are in place and respected at all time.
  • Complete supplementary duties as required.

Details

Must be legally eligible to work and be resident in resident of St. Vincent and the Grenadines.

Apply Now →

Sales and Trading Associate – Worldwide

We are currently hiring full-time Sales & Trading Associate to work within our Sales & Trading department. Please submit your interest through the contact form at the bottom of the page.

Responsibilites

  • Manage administrative functions for banking and trading applications
  • Manage and monitor trading applications for overall risk level and exposure
  • Support self-directed trading clients with order entry and technical inquiries
  • Liaise with client support team to assist clients with their inquiries and requests

Requirements

  • Experience trading and investing on a multi-asset brokerage platform, ideally Interactive Brokers and MetaTrader 4 desirable
  • Knowledge of Equities products (stocks, bonds, ETFs), Forex, Futures and Derivatives (options, CFDs, etc.) markets and Exchanges
  • Understanding of financial concepts including leverage (or margin), interest, swaps, etc.
  • Strong Excel and math skills (VLOOKUPs, pivot tables, Macro editing)
  • Deadline and detail-oriented, exceptional problem-solving and organizational skills, and excellent multi-tasker
  • Make yourself available to work after-hours and weekends, if necessary

Compensation

  • Full-time salary position starting at $2000/month
  • Paid vacation and holiday time

Apply Now →

Operations

We are currently hiring full-time operations staff. To apply you must be a resident of St. Vincent and the Grenadines, Anguilla or Puerto Rico. Experience in banking or financial operations is appreciated. Please submit your interest through the contact form at the bottom of the page.

Compliance

We are currently hiring full-time compliance staff. To apply you must be a resident of St. Vincent and the Grenadines or Puerto Rico. Experience in banking or financial compliance is required. Please submit your interest through the contact form at the bottom of the page.

Information Technology

We are currently hiring one full-time individual for an IT manager role. Please submit your interest through the contact form at the bottom of the page.

Details

  • Entrepreneurial mindset and a desire to work in a rapidly growing and constantly evolving technical organization.
  • Manage and implement new and existing banking systems, software and technical processes organization wide.
  • Implementation and maintenance of security, stability and disaster management processes.
  • Work with technical partners and third party developers to integrate and manage software systems for the Bank.
  • Engineering background and relevant skills in web programming languages, application and database management and systems administration is recommended.
  • Experience with Microsoft systems management and development, including Sharepoint, Dynamics, Exchange and Active directory is an asset.
  • Proficiency in enterprise banking software and systems and payment networks (SWIFT, RTGS, ACH, SEPA, etc) is an asset.

Other job openings in Puerto Rico can be found online at Indeed.com. Applications should be submitted through the Indeed website.

Apply Now