Published: April 20, 2023

Dear Customers,

After many months of waiting, we are happy to announce that the liquidation of Euro Pacific Bank will officially commence before the end of April as the correspondent bank has been ordered to unfreeze queued wires. Over the next few days, you will be receiving specific information to better guide you through this process.

What this means for you:

Opt-out clients

If you are an opt-out client, meaning you have queued up an outgoing wire for the full balance of your account and are therefore not migrating to Qenta, EPB’s receiver will begin processing your outgoing first-party transfers before the end of April with the assistance of EPB’s correspondent bank. The EPB Client Services team will assist the receiver as needed, and you can reach this team at anytime at [email protected].

Opt-in clients

If you are an opt-in client, meaning that you will be participating in the migration to Qenta, your assets will be safely brought into the Qenta ecosystem, and you will receive detailed onboarding and registration instructions in the coming days. The Qenta Client Services team will also be available to provide you with assistance throughout this process.

Your record-keeping

Please note that EPB’s current banking systems will continue to function as usual until the end of April 2023. As such, kindly take the time to download your statements from within your account for your own recordkeeping purposes. You will also receive confirmation from Qenta and/or the receiver once the migration and/or liquidation has concluded.

Please also be aware that if there has been no movement in your account for a given month, the system does not generate a statement; to resolve this you would just need to generate an older statement from when the last movement in the account occurred.

We would like to thank you for your patience and understanding throughout this process, and will be in further touch.

Sincerely,
Euro Pacific Bank.