Euro Pacific Bank

How do I provide supporting documentation for an incoming wire?

Login to our on-line banking system and follow the instructions below to upload supporting documentation for your payment.

  1. Go to Transfers
  2. Click “Enter” at Incoming Wire Transfer
  3. Complete the form with details about your payment
  4. If the wire is a third party wire greater than $10,000 you will be prompted to upload an invoice/standing letter at the bottom of the page.

Please contact your private banker before executing an incoming payment if you are uncertain as to what documents are required. This is the best way to ensure fast credit of all incoming wires to your account. Failure to provide documentation prior to receipt of a payment will result in a delay.

Do I need to create an Incoming Wire Transfer Request?

Creating an incoming wire transfer request speeds up the processing of your wire by notifying our staff that the payment is on the way, and gives you an opportunity to upload supporting documentation if the wire transfer is coming from a third party.

While creating an incoming wire transfer request is optional, it is strongly recommended for non-recurring deposits.

My bank’s online form does not match your wiring instructions. Can you help?

Log into our on-line banking system and follow the instructions below to wire in the funds:

  1. Go to Transfers
  2. Click “Enter” at Incoming Wire Transfer
  3. Complete the form and continue
  4. Print or copy/paste the instructions and give to the sending bank’s customer service representative for assistance in placing the outgoing wire. Attempting to translate our wiring instructions into the sending bank’s wire instruction format risks that the wire will be rejected, causing a delay and an additional wire fee.